Frequently Asked Questions

We have compiled a list of your most frequently asked questions. If you are looking for help in reducing the cost of your cover, give us a call on:
0800 294 6678

Car Insuarance

I have driven a company car for a number of years, will I be eligible for any No Claims Discount?
If you have been using a company car for several years we could get you an introductory bonus - call one of our representatives on 0800 294 6678.

Do you have any breakdown cover services?
Yes, we have a fantastic scheme through Drive Assist, great deals start from just £39.

What is NCB?
NCB - No Claims Bonus is a discount to your premium based on how safe you are as a driver. Each year you can earn a discount on your NCB up to 9 years.

Can I pay by Instalments?
We accept instalments via Direct Debit, to make paying for your insurance as easy as possible. Please call one of our representatives for details on 0800 294 6678.

I have several points on my licence, am I eligible for cover?
We have hundreds of policies from over 30 insurers. This allows us to find you the best deal, whatever your personal circumstances. Give us a call on 0800 294 6678, you may be surprised at the premium we can find for you.

What are your Terms and Conditions?
You may review our Terms and Conditions here.

Motorcycle Insurance

Can I transfer my maximum no claims bonus and keep it protected?
Yes it is possible to protect your no claim bonus.

Can I get a discount if I have any security fittings?
Alarms and immobilisers which are fitted at manufacturing stage are accounted for in the policy and therefore an additional discount is usually not applicable. Additional fittings such as Thatcham approved immobilisers, and other added security systems lessen the risk of the motorcycle being stolen, and can lead to a discount in the insurance premium.

What types of insurance cover are available?
Third Party

• This is the minimum level of insurance required to ride your motorbike on the road.
• The policy covers liability for third party damage and costs for injury to third parties.
• There is no cover for damage to your motorcycle.
  
  

Third Party Fire & Theft. As well as the cover provided under TPO, TPFT also includes the following:

• Damage by fire, lightening or explosion (non terrorist action).
• Damage either during attempted theft or while it is stolen.
• Stolen and not recovered.
  
  

Comprehensive Cover. As well as the cover provided under TPFT

• Accidental and malicious damage to the insured vehicle.
  
  

Do you insure convicted riders?
Yes we offer very competitive rates to all riders, including drivers with motoring convictions.

What do I do if I need to make a claim?
Most insurers operate 24 hours a day, 365 days a year. More information will be given in your policy booklet.

When would I be allowed to ride another bike?
Each case is individually rated but generally aged 21+, riding a motorcycle 351+cc and not working in the motor industry (other occupations may also be excluded). Also any riders with major convictions may be excluded.

Would my policy allow me to ride in Europe?
Yes! We are able to offer insurance to cover riding in Europe. Please contact us for more details.

Van Insurance

Will I be able to use my private car no claims bonus?
Yes, the no claims bonus can be transferred to the commercial vehicle.

Does my cover allow me to drive other vehicles on my Commercial policy?
No, you will only be covered to drive the vehicles stated in the policy.

Are my tools covered?
No, tools are not covered under the policy.

Can I protect my no claims bonus on a commercial policy?
Yes! This service is available from most insurers as an option.

Do you insure convicted drivers?
We offer specialist deals for drivers with motoring convictions and have excellent rates available.

Do you offer Public Liability Cover and other Commercial Insurance Products?
We have competitive rates for Public Liability Cover and Commercial Insurance Products.

Do you offer Goods in Transit and Combined Liability (Employers Liability)?
Yes we offer extremely competitive rates on both these options.

Can I put the policy in my company's name?
Yes we offer a range of discounts for company policies.

Can my partner drive the vehicle?
Yes! We can place your partner on the policy, usually with no extra terms.

Will I be insured to tow a trailer/generator etc?
Subject to being within legal size anything towed is insured anything towed is insured Third Party Only risk

What do you need help with?

» Car Insurance
» Motorcycle Insurance
» Van Insurance